Frequently Asked Questions

1. What are your shipping charges?

We charge a flat shipping fee of ₹99 on orders below ₹999. Shipping is FREE on orders of ₹999 and above.

2. How long will my order take to arrive?

Orders are usually dispatched within 1–2 business days and delivered within 3–7 business days, depending on your location.

3. What is your return and replacement policy?

If you receive a damaged or incorrect product, please contact us within 7 days of delivery. We'll be happy to arrange a replacement or provide a suitable resolution.

4. Are Dcluttr products washable?

Yes. Most Dcluttr storage products are made from durable, washable fabric. We recommend gentle hand washing for longer product life.

5. How can I contact Dcluttr ?

You can reach us through the Contact Us page. We aim to respond within 24 hours.